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Policy Information

Selecting Your Cover

Chubb Assistance

Chubb Assistance

Chubb Assistance is a twenty-four (24) hour emergency service available to you. In the Event of a medical or similar emergency simply phone +64 9 374 1774 and get immediate help from their professional team in locating and receiving medical assistance in Your local area. This service also extends to provide non-medical assistance. Where Your claim is excluded or falls outside the Policy coverage, Chubb Assistance will still be able to provide you with non-financial assistance if required.

Where Your claim is excluded or falls outside the Policy coverage, the provision of emergency assistance by Chubb Assistance will not in itself be an admission of liability.

Considerable effort is made to locate, assess and reassess medical facilities and other services worldwide. However, the medical standards, sanitary conditions, reliability of telephone systems and facilities for urgent medical evacuations differ from country to country and accordingly, it is not always possible to have control over these factors. In those circumstances, responsibility for any loss, medical complication or death resulting from any factor reasonably beyond Our control, cannot be accepted by Chubb Assistance or Us.

For further information or to speak to one of our customer service representatives, please call 0800 422 346.

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